Frequently asked questions

Where will the funds go?

Your gift goes directly to the RGU students who need it most. Funds are disbursed through RGU’s discretionary Hardship Fund, and are awarded to students who are able to prove that they are in financial difficulty and have exhausted all other possible sources of funding available.

Is my payment secure?

Yes. All payments through the website will be securely processed by Stripe. and Stripe US

Why is my payment not going through?

Please check that you have included your postcode in both the address field and the card details field of the gift form. If there is still a problem you may have to contact your card provider and inform them that the payment is valid. For any queries please contact us at

Can I see my gift on this website?

Yes! If you’ve chosen not to make your gift anonymous, you can take a look at the donor wall to see your name.

Is there another way to donate to you other than online?

Yes, you can contact us at

I still have questions. How can I get in touch?

Feel free to email us at

Is there a minimum donation?


Will you claim gift-aid?

Boost your donation by 25p of Gift Aid for every £1 you donate. Gift Aid is reclaimed by The RGU Foundation from the tax you pay for the current tax year.

In order to Gift Aid your donation, you need to tick the Gift Aid Box and agree to the following statement: I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all my donations it is my responsibility to pay the difference.